Accessibility

Accessibility Statement

Last updated: 24 September 2026

Rugoutlet is committed to making its website accessible and usable for as many people as possible.

We aim to improve accessibility in accordance with recognised web accessibility standards, including the Web Content Accessibility Guidelines (WCAG). We review and improve the website over time, but we do not claim that every page or feature currently conforms fully to a particular WCAG level unless a dated assessment states that it does.

Getting help

If you experience difficulty using our website, viewing product information, placing an order or accessing any of our policies, please email info@rugoutlet.uk or call 020 8341 9191.

Please tell us the page or feature you were trying to use and, if you are comfortable doing so, the browser or assistive technology involved. We will endeavour to provide the information or assistance you need through an appropriate alternative method.

Feedback

We welcome feedback about accessibility and use it to prioritise improvements. Contact us using the details above if you find an accessibility problem or have a suggestion.

Assessment and updates

This statement will be updated when material accessibility work or a formal assessment is completed. Any verified limitations and the steps being taken to address them will be recorded here.